QIV Process


To download more information about QIV and QIV requirements, click here.

COOL SMART with ENERGY STAR is initiating a new Quality Installation Verification (QIV) Service to help contractors check for problems with air conditioner refrigerant charge and airflow for ENERGY STAR qualified central air conditioning equipment.

This service is intended to:
  • Empower contractors to test and report on the installation quality for units they install and to help them differentiate themselves from the competition.

  • Educate and assist customers in receiving quality installations.

Click here to learn How to Become a COOL SMART QIV Participating Contractor in Three Easy Steps!

The QIV service involves testing installed systems by using specialized tools and reporting results to customers and to COOL SMART. Tools available for this third-party verification process include the Honeywell Service Assistant and the CheckMe! phone-in service. Equivalent tools may also be used with prior program approval.

QIV Quick Reference Guides for Charge, Air Flow and Paperless Requirements

Both platformsCheckMe! onlyHoneywell Service Assistant only

COOL SMART 2008 Incentives and Assistance to Contractors Participating in QIV

  • Listing as QIV service provider on COOL SMART website

  • Inspection by COOL SMART of 10% of all installations

  • Marketing of QIV service in yellow pages and other media

  • Customer literature describing the need for and value of QIV (See Q&A)

  • QIV Incentive of $175 for each system which passes charge and airflow tests and is properly reported to COOL SMART

  • Free classroom training on QIV testing and procedures

  • Reimbursement for hands-on QIV field training of up to $125 after three QIV “passes” by technician

  • Reimbursement of up to $150 for purchase of a digital thermometer (flow grid), true flow plate, or hot wire anemometer which meets the program specifications after three QIV “passes” by technician

QIV Benefits for Contractors:

  • Make Jobs more Profitable -Consistent results every time

  • Fewer callbacks

  • Helps less experienced technicians become more valuable

  • Can reduce diagnostic/troubleshooting time for experienced technicians

  • Survey units and only perform necessary work

  • Sales tool -can grow both service and installation work

  • Great market differentiation tool

  • Can provide valuable feedback on Technician performance

  • The EPA will be promoting this message and direction in upcoming campaigns


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